Clear terms for
happy care.

Services covered

Jolly Pups Paradise may offer pet daycare, overnight boarding, long boarding, grooming, vet consultation coordination, vaccinations, training, at-home services, and marketplace products. Availability may vary by location, date, pet temperament, staff capacity, and service requirements.

Bookings and information

• You must provide accurate owner, contact, pet, health, vaccination, temperament, feeding, and emergency information.
• We may refuse, reschedule, or stop a service if information is incomplete, unsafe, misleading, or if a pet appears unwell or unsuitable for a shared-care setting.
• Trial visits or assessments may be recommended before daycare, boarding, or group activity.

Pet health and safety

You are responsible for confirming that your pet is healthy, vaccinated as advised, free from contagious illness, and fit for the service requested. In an emergency, we may contact you, your emergency contact, or a veterinarian and take reasonable steps to protect the pet's wellbeing. Veterinary costs, medication, transport, and related emergency expenses remain the owner's responsibility.

Behaviour and risk

Pets can behave unpredictably in new environments. We take reasonable care, but minor scratches, stress, stomach upset, play injuries, escape attempts, behavioural issues, or health changes may occur. You remain responsible for damage, injury, or loss caused by your pet where caused by aggression, undisclosed history, illness, or owner-provided items.

Payments, cancellation, and refunds

Prices, deposits, cancellation windows, refunds, and rescheduling rules may vary by service or product. Any agreed payment terms will be shared during booking or checkout. Refunds are not guaranteed for late cancellation, no-show, early pickup, incomplete owner information, or refusal due to safety or health concerns.

Marketplace products

Product details, availability, price, delivery timing, return eligibility, and warranty support may change. Please inspect products on delivery and contact us promptly for order concerns. Products should be used according to label guidance and under appropriate supervision.

Website use

Website content is provided for general information and service discovery. We try to keep information accurate, but service details, prices, offers, and availability may change without notice. You may not misuse the website, copy content for commercial use, or interfere with site security or operation.

Contact

For service or terms questions, write to jollypupsparadise@gmail.com or call +91 90344 42877.